Terms of Service

Last updated: August 10, 2024

Welcome to Celeste. By accessing or using our website (the “Site”) and services (collectively, the “Services”), you agree to comply with and be bound by these Terms of Service (the “Terms”). Please read these Terms carefully before using our Services. If you do not agree to these Terms, please do not use our Services.

1. Introduction

These Terms govern your use of the Site and Services provided by Celeste. By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy.

2. Privacy Policy

Your use of the Services is also governed by our Privacy Policy, which can be found here. Please review our Privacy Policy to understand our practices regarding your personal information.

3. Eligibility

You must be at least 18 years old to use our Services. By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

4. Account Registration

To access certain features of the Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Orders and Payments

By placing an order through the Site, you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information, including your email address and payment method, so that we can complete your transactions and contact you as needed. All payments are processed securely, and we accept various payment methods, including credit cards, debit cards, and PayPal.

6. Shipping and Delivery

We strive to process and ship all orders within 2 business days. Shipping times vary depending on the destination, but typically take 6-9 business days. During the holiday season, shipping may be delayed due to high demand. We currently ship to the USA, UK, Germany, Britain, Spain, Australia, Singapore, and Sweden. Shipping costs may vary with each country and will be calculated at checkout.

7. Returns and Refunds

Refunds are considered on a case-by-case basis, depending on the circumstances. If you have an issue with your order, please reach out to our customer service team within 14 days of receiving your order. Buyers are responsible for paying a return fee and shipping costs. Items must be returned in their original condition, with all tags and packaging intact. Once we receive the returned item, we will inspect it and process your refund or exchange within 7 business days.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Celeste and is protected by copyright laws. You may not reproduce, distribute, or use any content from our Site without our express written permission.

9. Limitation of Liability

Celeste will not be liable for any damages arising from the use of the Services, including but not limited to direct, indirect, incidental, punitive, and consequential damages. We make no warranties or representations about the accuracy or completeness of the content on our Site.

10. Governing Law

These Terms are governed by the laws of the United States. Any disputes arising from the use of our Services will be resolved in accordance with the laws of the United States.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Services constitutes your acceptance of any changes to these Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at info@celestefashionus.com